Current delivery times
Orders are usually dispatched within 7 working days of receipt. Please contact me if an order is urgent and I will be able to confirm a delivery date.
Payment
Orders through my website shop can be paid for by card or PayPal.
I can also accept orders via my contact page, or phone on 01273674511 or 07504306814 which can be paid for by PayPal, a Zettle card payment link, bacs or cheque.
I can also accept orders via my contact page, or phone on 01273674511 or 07504306814 which can be paid for by PayPal, a Zettle card payment link, bacs or cheque.
shipping policy
All Uk orders are sent postage free using Royal Mail First Class signed for, delivered in 1-2 working days from posting.
International customers please note that as the UK is no longer part of the EU, a tax or other extra charge may be required before your order can be received. As a very small business, I have not found a cost effective way of calculating and charging export VAT and taxes at checkout. Please be aware the customer is liable for any additional customs and VAT charges, if in doubt please contact me and I will estimate the potential costs.
International shipping is charged at £10
Orders are packaged in a cardboard gift box with 'Sarah Packington' logo including a care information card. I am happy to gift wrap items and add a card on request for no extra charge. Please request this in the 'comments' section when you order.
I hope you will be delighted with your new jewellery. If for any reason you wish to return your order, please do so within 30 days of receipt, unworn, in the original packaging at your expense for a full refund or exchange.
International customers please note that as the UK is no longer part of the EU, a tax or other extra charge may be required before your order can be received. As a very small business, I have not found a cost effective way of calculating and charging export VAT and taxes at checkout. Please be aware the customer is liable for any additional customs and VAT charges, if in doubt please contact me and I will estimate the potential costs.
International shipping is charged at £10
Orders are packaged in a cardboard gift box with 'Sarah Packington' logo including a care information card. I am happy to gift wrap items and add a card on request for no extra charge. Please request this in the 'comments' section when you order.
I hope you will be delighted with your new jewellery. If for any reason you wish to return your order, please do so within 30 days of receipt, unworn, in the original packaging at your expense for a full refund or exchange.
Necklaces
My standard catches are 7mm sterling silver bolt rings hooking onto a silver ring. Please ask if you would like an alternative fitting ie due to hand mobility issues. Necklaces on a nylon covered stainless steel necklet can be made any length to suit you.
earrings: clips, studs and drops
All my earrings for pierced ears have hand made sterling silver ear wires. I have some clip earrings in my shop, and am happy to discuss making other designs and clip or screw fittings, please do ask . My clip and screw earrings fittings are silver plated stainless steel.
Earrings with stud tops have a silver 'bell' shaped stopper with a rubber insert. These are very secure and unlikely to fall off during wear.
Drop earrings are either designed with a hook at the back to secure the ear wire, or supplied with a rubber stopper to prevent them being pushed out of the ear during wear. I highly recommend the rubber stoppers are worn, and can send a replacement pair of stoppers free of charge if they get lost.
Earrings with stud tops have a silver 'bell' shaped stopper with a rubber insert. These are very secure and unlikely to fall off during wear.
Drop earrings are either designed with a hook at the back to secure the ear wire, or supplied with a rubber stopper to prevent them being pushed out of the ear during wear. I highly recommend the rubber stoppers are worn, and can send a replacement pair of stoppers free of charge if they get lost.
Care Information
All pierced ear wires and backs are sterling silver. Clip earring fitting are silver plated.
To keep your jewellery looking its best, avoid bringing into contact with body lotion, hairspray and perfume etc. As with most dyes, prolonged exposure to sunlight can cause fading, but my pieces will retain their colour with normal wear. I recommend storing pieces in their boxes away from sunlight. Clean using a silver cleaning cloth such as Goddard's. Acrylic pieces can be cleaned with a damp soft cloth and a little detergent.
To keep your jewellery looking its best, avoid bringing into contact with body lotion, hairspray and perfume etc. As with most dyes, prolonged exposure to sunlight can cause fading, but my pieces will retain their colour with normal wear. I recommend storing pieces in their boxes away from sunlight. Clean using a silver cleaning cloth such as Goddard's. Acrylic pieces can be cleaned with a damp soft cloth and a little detergent.
Sustainability
I use 'Perspex' brand acrylic sheet which is manufactured in the UK. Perspex is fully recyclable. All my off cuts are recycled or re used. All my waste silver is recycled. I use Disperse powdered dyes which are non toxic and are also supplied to schools for educational use. My gift boxes are made of cardboard. Retail orders are sent in new recyclable paper and card packaging. Galleries will receive stock in re used packaging. All boxes and packaging from materials that I use are re-used or recycled where possible.
Newsletter
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